Community psychosocial support counselor | ReliefWeb


Role and responsibilities

The Community Engagement Manager leads and supports the Medair team to strengthen and consolidate methodologies for engaging with communities and partners towards inclusive approaches that promote social cohesion of interventions related to Disaster Risk Reduction (DRR). ), WASH, nutrition and in the context of emergency responses.

The Advisor will strengthen and oversee project teams by facilitating trainings, support the development of participatory concepts that promote inclusive elaboration of challenges faced by communities with particular emphasis on social cohesion, community resilience and gender-sensitive approaches. gender, and will conduct joint reviews of the usefulness and impacts of the chosen engagement strategies. Similarly, the counselor will provide capacity building in community psychosocial support in emergency situations.

In parallel, the Advisor serves the Medair team in advancing and implementing internal policies regarding AAP, D&I, Protection, Tracing, Partnerships, and Staff Care, among other topics.

Project overview

In Madagascar, Medair implements DRR/EWS, WASH, Shelter and Nut-Health projects, currently in the regions of Menabe, Vatovavy, Analamanga, Anosy, Androy and Atsimo Andrefana. Medair is a key player in the emergency response in the country, in partnership with various donors such as UNICEF, ECHO, SDC, Start Network, DRA and in close collaboration with many INGOs and local organizations. In the timely response to a potential disaster, the active inclusion and participation of the community in decision-making processes is essential to identify and understand the risk to which people are exposed, as well as to identify and implement measures. necessary and appropriate that allow them to save their lives and their property from possible cyclones, floods and other adverse events to which they are exposed.

To sustain this type of intervention and increase the resilience of this vulnerable population, a community approach is essential. CB PSS programs recognize the changes and challenges that war, disaster and displacement bring to the social and symbolic fabric of a community, which creates gaps in interactions and services that will need to be filled. Emphasis is placed on community strengths, resources, continuity and adaptation to change, using inclusive, learning-oriented, adaptive, innovative, triangulated and experiential approaches.

Workplace and conditions

Field position based in Antananarivo, Republic of Madagascar with regular trips to the field for interventions. Interventions carried out remotely in areas that are difficult to access, accessible on foot. The security context is monitored and visits to emergency locations will be planned.

Start date / Initial contract details

July 2022. Full time, 12 months.

Main fields of activity


  • Represent Medair and collaborate with local authorities, partners and the humanitarian community.
  • Coordinate actions with Medair Project Managers/Coordinators, Communication and MEAL teams.

Engage with communities and stakeholders

  • Advise project managers/coordinators in organizing engaging and versatile community engagement activities with different sections of the community such as youth, women, local producers, traditional practitioners and other stakeholders; and ensure that activities are implemented according to community needs.
  • Seek to provide mental health and psychosocial support inputs wherever possible to promote community resilience before, during and after emergencies and disasters.
  • Put in place tools for monitoring the retention of knowledge of the target population.
  • Provide training to Medair staff and partners on approaches, methodologies and tools.
  • Provide technical input and advice to needs assessments and community reports.
  • Contribute to and guide the country’s strategy in the area of ​​community engagement and community psychosocial support.


  • Develop work and monitoring plans and track progress of activities based on project needs and emergency preparedness and response strategy.
  • Propose lines of intervention and intervention activities based on needs assessments and humanitarian responses.
  • Ensure high communication and coordination with internal and external stakeholders across all teams involved to implement coordinated interventions in the field.
  • Support the country program in the design and creation of new project proposals and in the writing of reports.
  • Review evaluation and donor reports and provide technical advice and input as needed.

Quality and Compliance

  • Ensure that all staff/volunteers/community leaders comply with Medair guidelines, policies and procedures, and adhere to all applicable donor guidelines.
  • Ensure that all relevant staff receive training, guidance and coaching to strengthen integrated and inclusive participatory approaches.
  • Participate in Medair’s global thematic groups that advance inclusive approaches that promote social cohesion, accountability and well-being.

Team spiritual life

  • Reflect Medair values ​​to team members, local staff, beneficiaries and external contacts.
  • Work, live and pray together in our Christian faith-based team frameworks. Contribute fully to the rich spiritual life of your team, including team devotions, prayers and words of encouragement.
  • Encouraged to join and contribute to the Medair International Prayer Network.

This job description covers the main tasks foreseen. Other duties may be assigned as needed.


  • Advanced degree in social sciences in the humanitarian sector or other relevant field. A background or training in sociology, social work or psychology is desirable.
  • Solid working knowledge of English and French (spoken and written).


  • 2 years of post-graduate work experience.
  • At least 1 year of humanitarian experience where you worked as a social worker or similar.
  • Strong written and verbal skills in French.
  • Able to take initiative and speak with confidence.
  • Knowledge of humanitarian principles, Sphere and HAP Standard.

All new international staff deployed to Medair country programs (and other roles requiring field travel) must be fully immunized with a WHO-approved COVID vaccine, along with a COVID vaccination certificate as evidence.

How to register

Please ensure that you are fully aware of:

a) Medair Organizational Values

b) Medair is committed to ensuring the protection of beneficiaries, volunteers, staff and partners, and in particular children. Therefore, we do not employ staff who we understand are unsuitable for working with children. Medair personnel are expected to have the utmost respect for and comply with Medair’s liability policies and best practices.

c) Medair Relief & Recovery (ROC) orientation course (part of the recruitment selection process for field positions).

Application process

To apply, see this job posting on our Medair page.

Please do not submit multiple applications. We will not consider applications by e-mail. Only applications/CVs in English will be considered.


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